Random … If your connection is not strong enough to support Remote Play, please visit the PSN connection optimization page for tips on how to boost your connection speeds. There is no hardware problem with the PS4. On the PS4 go to Settings > Network > Test Internet Connection and follow the onscreen instructions to make sure the console can get online. Or you can check on the article on ps4 won’t connect to the wifi. Get help with PlayStation 4 and PlayStation 5 connection issues. I can download updates for PSN and games and access the store as well as use apps like Netflix and the internet browser, but I can't play any games online. Our Fix & Connect tool offers support if you can’t connect to the Internet, sign in to PSN or your online experience is poor. I have learned many different things necessary to make the connection work. I am having the same problem and ea help has been useless the whole time always disconnecting my chat and not address the problem directly Message 8 … I have a Linksys BEFW11S4 router, and have been trying to connect online with friends to play a game via a TCP/IP connection. Here's what I know about the problem. Make sure the network NAT type is Type 2 or less. Help & Tech Support I connect my controller to my MacBook Pro (atleast I think I did?) 2. Let’s go through the different options to see what they do and what data on your system gets affected. Restart the PS4 – Like restarting your computer, this will restart the PS4 in normal mode. If your PS4 has NAT type 3 (strict), you will not be able to play with others online, talk via voice chat, or run Remote Play on your computer. The network may be down due to maintenance. @AskPlayStation hey there I'm on my PS4 right now and it says I'm appearing offline and I can't play any game on my PS4 can you help me? For these reasons, you have no reason really to prevent system updates. Let’s be honest, this truly is not a convenient solution to the problem, no matter which way you look at it. Some games won’t also go online if your console’s software is not running the latest update. I've had a PS4 and PS plus for a few months now, but I haven't been able to play online. You can check your Internet connection to see if it is the problem. Turning off your PS4 and turning it back on is the same thing as restarting, so if that didn’t fix your problem, let’s move down. 1. Learn your NAT type by launching the PS4 Remote Play application, then click Settings and choose the Information tab. Remote play won’t let me use my main account. Choose the Information tab this will restart the PS4 Remote play won ’ connect. Help & Tech Support I connect my controller to my MacBook Pro ( atleast I think I?! You can check your Internet connection to see what they do and what data on your system affected! 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