NSW TrainLink is a train operator of passenger services outside the metropolitan area of Sydney in New South Wales. Transport for NSW acknowledges the traditional owners and custodians of the land, and respects Elders past, present and future. Transport Info - 131 500. First class was only a $15 surcharge so that was a no brainer. The network is divided into two tiers; intercity - a commuter-based rail network centred on the Greater Sydney area, and regional - long distance and interstate services. Coordination of GIPA functions in the Transport cluster. Transport operators, including NSW Trains, focus on the provision of safe, clean, reliable and efficient transport services. Transport for NSW is putting in place initiatives to help more people returning to their workplaces in a staged and considered way. NSW TrainLink Reservation Centre - 13 22 32. It augments the proactive release of information required under the GIPA Act. Helping students get to and from school safely as children gradually return to face-to-face learning. Sydney Trains & NSW TrainLink Environmental Feedback Line - 1300 656 999. Think carefully about whether this role is right for you and your lifestyle.… You will be tested on how well you understand and retain the information in this pack throughout the application process, so It was the main railway station and terminus station prior to the curtailment of the Newcastle railway line. These are important conversations to help guide planning for future service patterns and transport options for our regional and outer metropolitan communities. – Develops and improves rail and coach service offerings to our customers, including multimodal travel options. On Sunday 25 October 2020, some minor adjustments are being made to the train timetable and some train services will run to a changed timetable.Â. NSW Trains does not currently hold any information that falls within this category. The Newcastle railway station is a heritage-listed closed railway station on the Newcastle railway line at Newcastle, New South Wales, Australia. Contracts under which public and private operators provide customer rail, bus and ferry services. We provide a 24-hour, seven-day cleaning service at depots and selected stations to ensure cleanliness meets customer expectations. Our legislated mandate is to provide safe and reliable passenger services throughout outer metropolitan and rural NSW and interstate. If you would like to make an informal request for information, please contact the Information Access Unit on (02) 8202 3768 or by email to information@transport.nsw.gov.au. Tickets and fares, timetables, network maps, accessibility, safety and other travel information for travel on NSW TrainLink Regional trains and coaches Under the GIPA Act each NSW Government department and agency is required to publish an Agency Information Guide. NSW Trains is required to comply with the Privacy and Personal Information Protection Act 1998 (NSW) (PPIP Act) and the Health Records and Information Privacy Act 2002 (NSW) (HRIP Act) when dealing with the personal information of its customers, employees and partners. Safety, Environment, Quality and Risk (SEQR). All freight trains, heritage fleets and track vehicles also communicate with control centres through DTRS network within Sydney Trains network. NSW Trains NSW Trains operate services between Sydney and the Hunter, Central Coast, Blue Mountains, Southern Highlands and South Coast regions, as well as the interstate network. Property enquiries - 131 500. delivering public transport services to regional and interstate customers. In processing a formal access application NSW Trains is required to ensure that it is dealt with efficiently and provides access to requested information at the lowest reasonable cost. For more information see our guide to Sydney Transport Fares. A 50% discount in processing charges will apply if an applicant demonstrates they fall within any of the following categories: Please note that the 50% discount applies only to processing charges and not to the $30 application fee. Information classified as Open Access Information (OAI) is the type of information which NSW Trains must make publicly available, unless it is not in the public interest to do so. If any information in this category becomes available in the future, NSW Trains will include a dedicated section on our website, which describes the type or types of information that can be requested and the cost for this information. – Leads the customer facing group of staff of NSW Trains. COVID Safe Travel Notifications are a world first innovation providing advanced personalised alerts for physical distancing on trains and Metro, all without having to plan a trip. Each Transport cluster agency remains responsible for making decisions regarding the release of information held by their organisation under the GIPA Act. During summer holidays, especially over Christmas and New Year, metro, trains, buses, ferries and light rail may not run as usual. NSW Trains sits within the Regional and Outer Metropolitan Division of Transport for NSW (TfNSW). TTY (teletypewriter service) for hearing and speech impaired customers telephone 1800 637 500. For more information about the GIPA Act and your right to access information (including review rights) contact the NSW Information and Privacy Commission: Email              ipcinfo@ipc.nsw.gov.au, Web                http://www.ipc.nsw.gov.au. Requests for personal information can also be made under the Privacy and Personal Information Protection Act 1998. In some cases requests for information held by NSW Trains will need to be made through the formal access application process. A new map has been unveiled showing up to 39 new railway stations that could be built in Sydney as part of a multibillion-dollar high-frequency Metro network. Government Information (Public Access) Act 2009, (GIPA Act) provides members of the public with a right of access to government information. More information on delivery of transport infrastructure and services in NSW is available in the TfNSW Information Guide. The Australian Government has made an app called COVIDSafe to speed up contacting people exposed to coronavirus (COVID-19). The current railway station structure was built in 1878 under the direction of John Whitton and was listed on the New South Wales State Heritage Register on 2 April … Recruitment - 1300 783 065. General Switchboard - 1300 038 500. The data can be broken down into four categories: non-spatial (plain data), spatial (map data), photographic and hypertext (links to related data sources). International Rail can also sort tickets for other Australian train services, such as NSW TrainLink from Sydney to Melbourne or Brisbane. The TfNSW Information Guide provides more detail on access to information in the Transport cluster. To keep people safe and secure, we have implemented a comprehensive Safety Management System. The team also provides accurate and timely information to NSW Government. To make a request for information held by TfNSW, an access application must: If your application does not meet the above requirements, it will be invalid and the application will not be processed. Rail, Tram & Bus Union NSW Secretary Alex Claassens explained an independent report on the new intercity train fleet found the new services were not safe. 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